shipping & delivery
Free standard delivery worldwide for any online purchase over $100.
INTERNATIONAL
AUSTRALIA & NEW ZEALAND
STANDARD DELIVERY*
Standard Delivery
Spend over $100 online and qualify for our free standard delivery.
SILVER, VIP GOLD & VIP PLATINUM members receive free standard delivery**.
For online purchases under $100, enjoy a $10 flat shipping rate.
*Sale/promotional events may affect our delivery time specified above.
** This excludes outlets and international orders valued under $100.
3-5 business days*
5-10 business days*
Same day delivery available for Australian metropolitan areas for $10.
Monday to Friday for selected Australian postcodes.
BEFORE 12pm AEST
ESTIMATED DELIVERY TIME
ORDER TIME
AFTER 12pm AEST
On the day delivery by 5pm AEST
Next day delivery by 5pm AEST
SAME DAY DELIVERY*
same day
delivery
Enjoy a speedy,
on-the-day
delivery for a flat rate of $10.
*Sale/promotional events may affect our delivery time specified above.
Once the order is dispatched, you will receive an email notification with the order tracking details including tracking number and live delivery status.
All Country Road orders are delivered by a registered courier and require a signature unless Authority to Leave (ATL) is provided.
Please note that orders by same day delivery cannot be sent to PO Box addresses.
Any issues regarding the delivery will be related to you via phone. If the issues regarding your order is unresolved, Country Road reserves the right to convert your order to Standard delivery with Authority to Leave and the Same Day delivery freight will be refunded to you.
CLICK & COLLECT
CLICK &
COLLECT
Conveniently shop online then drop by a nearby Country Road store to collect your goods.
Pick up your online purchase at a Country Road store with no extra charges.
Select your purchase online and receive an update if your items are available to be collected from your local Country Road store within 4 business hours. Otherwise, items selected will be organised for delivery from our warehouse to the store within 2-7 business days.
A confirmation email will be sent to your inbox when your order is set to be collected.
* This service is exclusive to our Australian & New Zealand sites and may not be available during sale events.
store-to-door
STORE
TO DOOR
Order in-store and have it delivered straight to you.
Get items unavailable in-store delivered to your home.
Can't find your size or color in-store? Simply let our team members order the items available on the website and receive our complementary free delivery right to your door.
* Applicable for items that are not permanently reduced.
* Only available to our Australian & New Zealand stores (exclude Country Road's concessions at David Jones and our outlet stores)
*This service may be unavailable during periods of promotional events.
Track & trace the status of your order online.
Once your order is successfully placed, you will receive an email with your receipt and shipping details. Access the link to our courier services to track your shipment status, shipment history and estimated time of arrival.
AUSTRALIA
NEW ZEALAND
INTERNATIONAL
ESHOPWORLD INTERNATIONAL
order tracking
order tracking
Get live update on your shipment status anytime, anywhere.
Shop Country Road from the following countries:
EUROPE
Austria
Belgium
Bulgaria
Croatia*
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland*
ASIA
China
Hong Kong
India*
Indonesia
Japan*
Malaysia
Philippines*
Singapore
South Korea*
Taiwan
Thailand
Vietnam
UNITED KINGDOM
NORTH AMERICA
MIDDLE EAST
England
Northern Ireland
Scotland
Wales
Canada*
United States
United Arab Emirates*
INTERNATIONAL ORDERS
international
orders
Enjoy
Country Road from all over the globe.
* Exclusively available via eShopWorld.
eShopWorld enable International customers to view products in the preferred currency and automatically calculate purchase cost, inclusive of tax and duties imposed by custom authorities of the destination country.
VISIT www.countryroad.com & CONFIRM YOUR DELIVERY COUNTRY & PREFERRED CURRENCY
ADD ITEMS TO CART & SELECT 'CHECKOUT NOW'
RECEIVE AUTOMATED ORDER TOTAL IN YOUR PREFERRED CURRENCY, $10 AUD FLAT SHIPPING FREIGHT + APPLICABLE DUTIES & TAX